FAQ

eKenku draws upon commercial components that can be configured and used independently and securely whilst employing industry standards to send and exchange data. The system does not use closed APIs or other 3rd party software which do not permit complete control over the monitoring process. This, in turn, improves flexibility and autonomy in the management of the data.

Furthermore, control of the eKenku Mobile kits is directly managed by healthcare professionals, which provides an additional layer of security. It is easily re-configured for the next patient, providing the advantage of long-term use.

A remote monitoring system (RPM – Remote Patient Monitoring) is a combination of technologies used to manage and track a patient’s physical condition.

Through the use of devices such as weighing machines, blood pressure monitors, blood sugar monitors etc, alerts are raised when the results are not within the recommended range or show a negative tendency.

This type of tracking system plays an essential role in the decision making process by contributing towards better coordination of patient care and resource management.

eKenku is a professional solution which tracks and monitors patients remotely. Through the use of commercially available devices, both patients and healthcare professionals can access it securely through the cloud.

It is possible to manage clinical and physical activity readings and also track patient progress by personalized questionnaires and conducting clinical consultations via videoconference.  The healthcare professional will be able to access all information in an organized way, adding new alerts and checking reports when needed.

The configuration and maintenance of the system has been simplified so that each and every device can be used with any patient without additional validation or pairing.

If the kit is lost or damaged it can easily be replaced for another one with the same profile.

The patient should be reassigned via the application on the mobile device so that it links to another profile.  After that, the mobile application can be checked to display the appropriate data for the new patient and then it is ready to be handed over.

eKenku mobile is simple to use for all types of patients.  It is only necessary to keep the device connected to the eKenku application.

The additional options control the volume, help answer the questionnaires or verify the information inputted to track the patient’s progress.

It is not complicated at all.  It can be set up in few minutes to take appropriate readings and deliver personalized questionnaires.  The application automatically adapts as directed.

It is a wireless connection that works with 3G/4G networks or WIFI.

The system can be handed over to the patient along with a brief overview of how it works by the healthcare professional.

The kit is designed so that the caregiver can programme it to correctly manage the patient’s needs, so most patient’s questions can be answered at the time of pick up or via telephone.

However, technical assistance can be arranged in order to provide a seamless service depending on the requirements of the individual health care centre.

The eKenku process can be divided into 5 stages:

Stage 1:  Data collection.  Once devices are activated and paired, readings can be taken and sent to the mobile device which will notify the user if the process has been successful and allow for interaction between the parties.

Stage 2: Data is sent to the eKenku Mobile servers and stored.

Stage 3: Evaluation of stored information which can be presented via the web, reports or integration with third parties. Activation of parameters for alerts and notifications.

Stage 4: Alerts are sent according to predefined criteria.

Stage 5:  Administration, treatment and modifications in patient care. This includes training to improve the level of care given by the healthcare professional.

Yes. eKenku offers a modular solution that is part Mobile and part Cloud based so that you can start working with the service as soon as possible.

The data transferred to the Cloud is stored there in order to manage alerts and influence the decision making process.  The collected data can be integrated directly with third party systems to include all relevant patient history.

Yes. eKenku have deployed a videoconference system whereby healthcare professionals can set up a call to any of their patients registered in the system.

Patient data can be presented during the videoconference and patients can give feedback when required.

Yes. Once patient data is sent to eKenku’s servers it can be reviewed via each centres personalised website.

If any of the chart readings are out of the range considered normal for the patient then alerts can be configured to be sent directly from the web or via email.

eKenku is a secure solution. Firstly, no patient data is stored on any device that will be used outside the healthcare centre.  All data is transmitted via codes, ensuring that no sensitive information is outside the control of the health provider.

Furthermore, access to functions used by professionals is carried out through a secure website.  All information is stored independently and is highly secure. Security backups are provided.

eKenku Mobile can remotely monitor measurements such as stress, pulse rate, oxygen saturation, blood sugar level, weight and water balance. It can also capture data about patient activity, such as steps taken, distance travelled, calorie intake or hours spent sleeping.

Questionnaires can be personalized to generate questions that allow better tracking.

Yes. It is completely integrated with TESIS, Nexus SISinf products.

Therefore, eKenku can fully function alongside any TESIS solution either independently or, integrated with other workstations through APIs or a Cloud storage model.

As with any other device with a WIFI or 3G/4G connection, it depends on how often it is used.  For example, tracking a patient remotely, taking 2 or 3 readings and responding to a questionnaire daily would be 0.2GB of data monthly.

If you also wanted to set up a weekly videoconference then it would be 1.5GB. These figures are approximate and can fluctuate slightly.

Yes. The system has a WIFI connection, but extra setup is required for it to work in a user’s home and this could potentially cause connectivity issues. It is recommended to ask your provider to supply you with the data cards that come with every device.  If this is not possible, eKenku can directly set up the connection.

The set up costs are minimal. Every eKenku Mobile kit comes with an associated license, together with another for complete use with the Cloud. It is possible to adapt the system to meet requirements and enable the system to grow with your needs.

Even though each centre and sector should undergo a detailed analysis using appropriate guidelines, different studies show that it is possible to recover the investment and reduce costs associated with patient care.

More importantly this can be achieved whilst increasing the benefits and working in a preventative way so that a healthier lifestyle can be promoted.

Yes, it is possible. While eKenku is optimised to work on a professional-patient model where each mobile kit is assigned to one patient, it can also easily be used in a professional-patients model where multiple patients can be tracked.

For example, a nurse could take readings in a residential care home as well as using the eKenku mobile kit during home visits.

“Virtual wards” are designed as services which, with the support of technical solutions, administer pre-selected patients of multidisciplinary teams who wish to promote proactive attention.

The aim is to improve the social and healthcare needs of the patient from their home.  eKenku can be used to virtually help track health and improve the patient’s quality of life.

A mixture of tailored readings, questionnaires and videoconferencing makes ekenku the perfect solution for tracking patients with chronic illnesses.

eKenku’s usability, robust design, ease of use and minimal maintenance makes it an appropriate tool for older people and for healthcare professionals who believe technology can improve patient care.

In a clinical trial it is important that patient data is received in real time, and tools that can extract and provide this data in a quick and effective way are required.

Because ekenku is user friendly, personalized questionnaires can easily be modified to adapt to an individual patient, meaning that they can respond in real time and results are more reliable during the clinical trial.

eKenku is for healthcare professionals who want to improve the quality of life of their patients.

eKenku is not only used for tracking chronically ill patients but also, due to its ease of use and versatility, is suitable for those who have just undertaken major surgery, are participating in a clinical trial, or would benefit from remote monitoring or clinical follow-up.